Us vs. Them

“We work weekends and more hours than home office employees. They’re gone by 5 pm.”  “There’s no discipline in the field. Those guys get away with everything.”   Headquarters vs. the Field. Manufacturing vs. Sales. Buyers vs. Stores.  In every industry in which I’ve been a part, there has been at least some of an “Us vs. Them” culture that exists between those in the main office and other employees who don’t. That lack of trust and resulting unproductive behavior, in my opinion, comes from a perception of favoritism–unfair treatment–by one group or the other.    Organizations need to work hard not to favor “one kid over the other.” And while it’s great to teach Home Office personnel that the … Read more

Organizational Anxiety Starts at the Top

Almost two-thirds of employees believe that they experience job stress, which affects their engagement and productivity. It’s not a right-or-wrong statement; if they believe it is true, then it is.