Our turnover is high, but what else can I do besides increasing what we pay people?

If you think that increasing pay across the board will fix your turnover problem, think again. Unless your company pays far less than market rate, employees will not respond to a random pay increase with loyalty and retention any more than your customers can be “won over” with a sudden price reduction. Research shows that (good) employees stay with an organization because they are appreciated and engaged…and both of those feelings are results of that employee’s relationship with his or her immediate supervisor.