What is all this about ‘coaching’?
Managing is a role and responsibility, defined as getting things done through others.
Wayne
How can I identify the future stars and leaders?
Just as we find that the best technician does not necessarily make the best manager, the converse can be true, as well.
I know that the Managers need training, but how can I know what each needs?
Much of what an organization spends on training and development is wasted, because needs, skills and past experience is varied; the “one size fits all” doesn’t work. By analyzing the specific needs of the company and of that position and then comparing that to a knowledge and skills assessment of the managers, a custom program can be developed that focuses on filling those learning “gaps.”
Our turnover is high, but what else can I do besides increasing what we pay people?
Our turnover is high, but what else can I do besides increasing what we pay people?
How do I keep my high anxiety about the business from trickling down to my employees?
Almost two-thirds of employees believe that they experience job stress, which affects their engagement and productivity. Organizational anxiety often starts from the top, and the leader’s anxiety affects the whole system, and that sentiment disseminates throughout the organization. However, through training and coaching, the leader is can learn to reduce the nervous voltage in the system by demonstrating calm and composure. If the leader leads in this manner, it, too, can be infectious; employees will work more calmly and more focused.